The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of: 

    Moss Mountain

    1040 Looney Lane

    Sweet Springs, WV 24941

    Copyright © 2013-2018 Moss Mountain. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2018 Moss Mountain. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Moss Mountain. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Moss Mountain or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Moss Mountain and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Moss Mountain believes that customer conduct violates applicable law or is harmful to the interests of Moss Mountain and its subsidiaries.



  • Privacy Policy
  • Moss Mountain use of personal information that you may submit to Moss Mountain through this Web site is governed by the Moss Mountain Privacy Policy.

    The Moss Mountain privacy policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
    All personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.



  • Shipping & Delivery
  • At this time, Moss Mountain ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Moss Mountain ships merchandise to international locations, for these transactions email us at email@mossmtn.com. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Moss Mountain is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Warranties
  • Moss Mountain warrants their product(s) to be in good condition upon receipt and free from manufacturing defects for a period of 1 year from the original date of purchase. All warranty issues accompanied by a proof/date of purchase are eligible to be evaluated for possible repair or a onetime replacement. Each warranty item is processed individually and must be returned to Moss Mountain with a proof/date of purchase receipt. Please allow three weeks from the date that we receive the product(s) to be contacted or shipped replacement items. If a product color is not available at the time of replacement, Moss Mountain reserves the right to substitute a different color at our discretion.

    If you have a warranty concern, please contact Moss Mountain at email@mossmtn.com.

    This warranty only covers manufacturing defects and does not cover damage caused by accident, improper care, normal wear and tear, or the breakdown of colors and materials due to UV degradation. All damaged products not covered under warranty or accompanied by a proof/date of purchase will be handled on a case by case basis. 

    Moss Mountain is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. Children should not be left alone in hammocks or hanging chairs.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Moss Mountain.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Moss Mountain tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

     



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in check out. Moss Mountain reserves the right to change its payment procedures at any time without prior notice to you.

    If you are not 100% satisfied with your purchase, you can either return any unused Moss Mountain product(s) you purchased for a full refund or exchange it for something else.

    You can return or exchange your unused purchase for up to 11 days from the purchase date. We will not accept anything we receive after this allotted time.
    Returned or exchanged products must be in the condition you received them -
    new, unused, resalable condition, and be returned in its original packaging (excluding returns due to manufacturer defect). 

    Moss Mountain will only pay the return shipping costs if the return is a result of our error (you receive an incorrect or defective product).  You will be contacted when we receive the returned product.

    IMPORTANT: A copy of your sales receipt must be included with any Warranty or Return.

    Send to:

    Moss Mountain 

    1040 Looney Lane

    Sweet Springs, WV 24941

    www.mossmountain.com

    email@mossmtn.com




  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Moss Mountain and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Moss Mountain shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Moss Mountain with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Moss Mountain with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Moss Mountain. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.